At Bared, we want you to find your perfect fit. If your initial purchase isn’t quite a match made in heaven, we’re here to help you find the right one.
Before sending your shoes back, you might like to take advantage of our On Loan Service, which lets you try additional sizes or styles free of charge - making it easier to compare and find the perfect pair without the hassle of multiple orders.
Read more about our On Loan service here.
If you’ve decided to make a return for a store credit or an exchange, you can do so easily through our Returns & Exchanges Portal. From there, you’ll be guided through your available options.
If you have purchased at full-price, or with a discount of 10% or less, and are after a refund, reach out to our Customer Service team via phone, live chat or email and we will guide you through your return.
Purchased on Sale? Items discounted by more than 10% can be exchanged or returned for a store credit, but are not eligible for a refund. Items purchased on sale or during a site-wide promotion can be returned for a straight-size exchange or a store credit (which has no expiry). 'Final Sale’ items are final and not eligible for a return, exchange, or refund.
See our full Returns Policy here.
Prefer to return or exchange in person? Visit any of our Bared stores and our team will take care of it for you.
See Store Locations here.
Not sure what to include in your return?Just pop in any fitting accessories that came with the shoes you’re sending back. No need to include return forms or invoices - we’ll identify your order from the return label!