We’ve carefully curated the range of styles available on our international websites to ensure that our international customers are set up for the best fit and experience possible.
Because international returns can involve higher costs and longer shipping times, we’ve limited the range online to styles that are most universally suited to different foot shapes and fits. This helps reduce the likelihood that you’ll need to return your shoes and ensures your first pair is the perfect match.
“Last Pair” or Sale Styles
Some items, such as Last Pair or heavily reduced sale styles, aren’t available for purchase internationally. These pairs are limited in stock and are not eligible for refunds. However, we do still offer exchanges or store credits for sale items (unless marked Final Sale). We cover the cost of return postage worldwide!
Fell in Love with a Style That’s Not Online?
If you’ve found a style that isn’t available on your regional website, we’d still love to help! Reach out to our Customer Service team, and we can:
Check the stock availability of that style.
Provide personalised sizing guidance (we can’t guarantee a perfect fit, but we'll do our best!).
Arrange a manual sale if possible - keeping in mind that sale terms apply.
When getting in touch, it helps if you include:
Your usual shoe size.
Whether you find your feet wide, narrow, or average width.
The style name, colour, and size you’re interested in.
We can also help you find your perfect size using our Size Guide, which includes a printable measuring tool that’s highly accurate when printed to scale.
We’re Here to Help
Our goal is to help you find your perfect pair, no matter where in the world you are. If you have any questions or need fitting advice, don’t hesitate to contact our friendly team - we’re always happy to help.